Privacy Policy

Introduction

Welcome to 71bd. This Privacy Policy explains how 71bd ("we", "us", or "our") collects, uses, stores, shares, and protects the personal information you provide when accessing or using the 71bd platform, including our website at https://71bd.onl, our mobile-optimised pages, and all related services. By using 71bd, you agree to the terms described in this Privacy Policy.

71bd is committed to maintaining the privacy and security of our players across Bangladesh, including users in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. This policy is written in plain English so every player understands exactly how their data is handled on our platform.

Information We Collect

When you register an account, make deposits or withdrawals, play games, or contact our support team, 71bd may collect the following categories of personal information:

• Identity data: full name, date of birth, nationality, and government-issued identification documents required for KYC verification.
• Contact data: email address, mobile phone number, and residential address (city, district, postal code).
• Financial data: payment method details including bKash wallet numbers, Nagad account references, Rocket mobile banking identifiers, Upay references, Visa or Mastercard transaction records, and deposit/withdrawal histories.
• Technical data: IP address, device type, operating system, browser type, session tokens, and cookies placed during your visit to 71bd.
• Usage data: game history, bet amounts, wagering patterns, session duration, pages visited, and interactions with promotional content.
• Communications data: records of your correspondence with our customer support team, including chat transcripts and email exchanges.

How We Use Your Information

71bd processes your personal data only for legitimate purposes directly connected to operating our platform and serving you as a player. The primary uses are as follows:

• Account registration and identity verification (KYC): to confirm your identity, verify that you are aged 21 or above, and ensure your account is genuine and secure.
• Transaction processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records.
• Platform operation and personalisation: to deliver and improve games, display relevant promotions and bonuses, and tailor the 71bd experience to your preferences.
• Customer support: to respond to your queries, resolve account issues, and provide assistance related to deposits, withdrawals, game outcomes, and bonus terms.
• Security and fraud prevention: to detect, investigate, and prevent fraudulent transactions, money laundering, underage gambling, and other prohibited activities on the 71bd platform.
• Legal compliance: to fulfil obligations imposed by applicable laws and regulations, including anti-money laundering requirements and responsible gaming obligations.

Sharing of Information

71bd does not share your personal information with external parties except in the limited circumstances described below:

• Payment processors: We share the minimum necessary financial data with bKash, Nagad, Rocket, Upay, Visa, and Mastercard solely to complete your deposit and withdrawal transactions. These processors are contractually bound to use your data only for this specific purpose.
• Technology and service providers: We engage trusted third-party providers for functions such as platform hosting, analytics, and security monitoring. These providers act strictly under our instructions and are prohibited from using your data for any other purpose.
• Legal authorities: We may disclose your information when required to do so by applicable law, court order, or regulatory authority. We will only share the data specifically required and will, where permissible, notify you of such disclosure.

We do not share your personal data with advertisers, data brokers, or any commercial third party for marketing, profiling, or resale purposes. Your 71bd account data is yours.

Cookies & Tracking Technologies

71bd uses cookies and similar tracking technologies to enable core platform functionality, remember your preferences, maintain your session security, and analyse aggregate usage patterns that help us improve the site. Cookies are small text files stored on your device that contain information such as your session identifier and language preference.

You may configure your browser to refuse cookies or to alert you when cookies are being placed. However, disabling certain cookies may affect the functionality of the 71bd platform, including your ability to log in, access games, or complete financial transactions. We do not use cookies to track your activity across third-party websites unrelated to 71bd.

Data Retention

71bd retains your personal data for as long as your account remains active and for a reasonable period thereafter as required for legal, compliance, and operational purposes. Financial transaction records, KYC documents, and account history are retained for a minimum of five years following account closure to meet anti-money laundering and responsible gaming obligations. Usage data and communications records are typically retained for a shorter period unless required for ongoing investigations or disputes. Where retention is no longer necessary, we securely delete or anonymise your data in accordance with our internal data management procedures.

Your Rights Over Your Data

As a 71bd player, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, contact our support team at [email protected]:

• Right of access: you may request a copy of the personal data 71bd holds about you at any time, free of charge.
• Right of rectification: if any personal data we hold is inaccurate or incomplete, you may request that we correct it without undue delay.
• Right of erasure: subject to our legal retention obligations, you may request deletion of your personal data when it is no longer required for the purposes for which it was collected.
• Right to restrict processing: you may request that we limit the way we process your personal data in certain circumstances — for example, while you contest the accuracy of data we hold.
• Right to object: you may object to processing of your personal data for direct marketing purposes at any time by contacting us. We will cease such processing upon receipt of your objection.

We aim to respond to all data rights requests within 30 days of receipt. In complex cases, we may extend this period and will notify you accordingly.

Security Measures

71bd employs a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These include SSL/TLS encryption for all data in transit, firewalled server infrastructure, access-control policies that restrict data access to authorised personnel only, regular security audits, and secure storage protocols for sensitive documents such as KYC records.

While 71bd applies rigorous security standards, no online platform can guarantee absolute security against all possible threats. We encourage you to protect your own account by using a strong, unique password and never sharing your login credentials with third parties. If you suspect unauthorised access to your account, contact our support team immediately at [email protected].

Third-Party Services & Links

The 71bd platform integrates with third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi to deliver games to our players. These providers operate under their own privacy frameworks and are subject to their own data protection obligations. 71bd is not responsible for the privacy practices of these providers in respect of data they collect independently through their own systems.

Payment processing for bKash, Nagad, Rocket, Upay, Visa, and Mastercard transactions is handled by the respective payment networks and their technology partners. When you initiate a payment, you are also subject to the terms and privacy policy of the relevant payment provider. We recommend reviewing those policies independently.

Responsible Gaming & Age Verification

71bd is committed to responsible gaming and strictly prohibits participation by individuals under the age of 21. As part of our KYC process, we collect and verify age-related identity documents to ensure compliance with this requirement. Personal data collected during age verification is used solely for that purpose and is handled with the same high standard of care as all other account data.

If you believe that your gaming behaviour may be causing you or your family financial or personal harm, please contact our support team. We can assist with account self-exclusion, deposit limits, and cooling-off periods. For additional support, we encourage you to seek guidance from qualified counselling services available in Bangladesh. For more information, visit our Responsible Gaming page.

Changes to This Privacy Policy

71bd reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the 71bd platform after any such changes constitutes your acceptance of the revised policy. If you do not agree with the revised terms, you should discontinue use of the platform and contact us to close your account.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 71bd handles your personal data, our support team is available to assist you. Please use the contact details below:

Email (plain text, not a link): [email protected]